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White Label WordPress Maintenance
Fully Managed Under Your Brand — Trusted by Agencies
Offer expert WordPress support with branded email, local phone number, and 24/7 technical help — all powered by The Code Point, completely invisible to your clients.
Why White Label With Us?
Hiring, training, and retaining a reliable support team can cost thousands per month — not to mention the time and stress it adds to your agency. With The Code Point, you get a dedicated backend team — including branded email support, phone coverage, maintenance, and reporting. It’s everything you’d expect from an in-house team, at a fraction of the cost.
100% White Labeled
We operate fully under your brand, combining expert WordPress support with predefined SLAs for fast, professional service your clients can rely on.
Branded Email Support
We provide and manage your support inbox using fully branded email addresses and ticketing systems, like support@youragency.com — so every response looks and feels like it came directly from your team.
Local Phone Support with IVR
We provide and manage your support inbox using fully branded email addresses and ticketing systems, like support@youragency.com — so every response looks and feels like it came directly from your team.
US Timezone-Aligned Support
We operate in U.S. business hours and align with your client’s specific time zone as needed — ensuring timely, localized support that feels truly in-house.
Branded Monthly Reports
We generate clean, professional WordPress maintenance reports every month with your logo and branding — perfect for showing value and reinforcing trust with your clients.
Strict NDA & Confidentiality
Your client list, internal processes, and all communications are fully protected under a strict non-disclosure agreement. We’re your invisible partner — always behind the scenes.
White Label WordPress Maintenance Plans
Hiring and managing an in-house WordPress support team is costly — salaries, benefits, training, oversight, and staff turnover quickly add up. With The Code Point’s branded WordPress maintenance services, you gain the full power of a skilled internal team — minus the overhead, risk, and operational burden.
Select a plan designed to evolve with your agency’s growth. Whether you’re starting out or handling dozens of client websites, our fully white-labeled WordPress support solutions provide the flexibility, dependability, and expert assistance of an internal team — without the extra overhead. Every plan includes branded communications, professional WordPress help, and access to a fully white-labeled ticketing system. As your agency grows, easily scale your plan — we’re committed to supporting your business at every stage.
White Label Starter
For agencies just starting with white label support
- Up to 10 WordPress sites
- Handle up to 100 email tickets/calls per month
- Access to White Labeled Ticketing System
- Branded support email (e.g., support@youragency.com)
- 1x WordPress Maintenance per site/month (Core, plugins, themes, backups, malware scan)
- Branded monthly reports with your logo
- US business hours coverage (1 timezone)
- Basic SLA (responses within 12 hours) for non-Emergency Requests
- Emergency fix option (billed separately)
- Ticket summary report monthly (internal use)
White Label Growth
Ideal for growing agencies needing more volume and phone support
- Up to 25 WordPress sites
- Handle up to 500 support tickets/calls per month
- Branded support email & custom ticket system
- Access to White Labeled Ticketing System
- Local US support phone number with custom IVR
- Phone support answered under your agency brand
- 1x WordPress Maintenance per site/month
- Branded monthly reports with full activity breakdown
- Multiple US timezones covered (e.g., PST & EST)
- Standard SLA (responses within 6 hours) for non-Emergency Requests
- Escalation rules for urgent/critical tickets
- Dedicated account manager
- Internal performance report (response time, satisfaction score)
White Label Full
For high-volume agencies needing full hands-off support
- 50+ WordPress sites supported (custom plans available)
- Handle unlimited tickets/calls (fair usage policy)
- Branded support email + portal on your domain (e.g. support.youragency.com)
- Access to White Labeled Ticketing System
- Dedicated Slack or Teams channel for real-time communication
- Phone support with fallback routing and custom call handling
- 1x WordPress Maintenance per site/month
- Performance optimization tasks monthly
- Staging site updates (optional per client)
- Full SLA (responses in 2 hours, resolution within 24 hours)
- Emergency weekend support included
- Monthly strategy call with technical team lead
- Quarterly trend reports showing support metrics and client friction points
Save Thousands with White Label WordPress Maintenance
Building and managing an in-house WordPress support team can be expensive — between salaries, benefits, training, management, and turnover costs. With The Code Point’s outsourced WordPress maintenance services, you gain the expertise of a dedicated internal team without the high overhead, risks, or administrative hassle.
Costs Reduced
Staffing Costs — 100% Reduced
No need to hire, train, or manage WordPress support staff. Our team handles everything, fully under your brand.
Support Infrastructure — 90% Reduced
Ticketing systems, helpdesk platforms, IVRs — all included. No separate tools to buy or configure.
Management Overhead — 80% Reduced
No need to supervise support tickets, handle escalations, or track KPIs. We do it all — branded and reported.
Local Presence Setup — 100% Reduced
Phone numbers, local area codes, IVRs — fully handled and branded to your agency.
Monthly Reporting Production — 90% Reduced
Branded maintenance reports are auto-generated for your clients — no manual work required.
Downtime Response Handling — 85% Reduced
Our 24/7 monitoring ensures we’re fixing things before your client even knows there’s a problem — no scramble or lost time.
Based on replacing a full in-house support operation with our white label service.
What Our Care Plans Include
We don’t just handle updates — we manage the entire technical health of your clients’ WordPress sites, completely under your brand. From core, theme, and plugin updates to uptime monitoring, backups, and security scans, every task is performed quietly in the background — with monthly branded reports to show the value you’re delivering. It’s professional-grade maintenance without lifting a finger.
24/7 Website
Monitoring
We continuously monitor your clients’ websites for uptime and performance issues, so problems are caught and fixed before they impact their business.
Expert WordPress Bug Fixing & Recovery
From plugin conflicts to unexpected outages, our team of WordPress experts troubleshoots and resolves issues quickly to keep your clients’ sites running smoothly.
Email & DNS Troubleshooting
We handle email delivery problems and DNS settings to ensure your clients never miss important messages or face connectivity issues.
Third-Party Vendor Communication
When hosting providers or plugin developers need to be involved, we take the lead — communicating on your behalf to speed up problem resolution.
Regular WordPress Updates & Backups
Updates for WordPress core, themes, and plugins, combined with reliable backups, keep your clients’ sites secure and up-to-date without downtime.
Proactive Security Scanning
We scan for malware and vulnerabilities regularly, protecting your clients’ websites from hackers and keeping their data safe.
Detailed Branded
Reports
Your clients receive clear, easy-to-understand monthly reports with your branding, showing all maintenance activities and building trust in your service.
White-Labeled WordPress Hosting
Provide your clients with fast, secure, and fully branded hosting that fits perfectly with your white label WordPress support offerings.
Website Migration &
Setup
Smoothly transfer client websites between hosts or domains with zero downtime. We handle database transfers, DNS updates, and thorough testing — all under your agency’s brand to keep the transition seamless.
SSL Certificate Installation & Management
Protect your clients’ websites with HTTPS by installing and renewing SSL certificates. We manage this critical security layer to ensure data safety and boost SEO rankings, completely behind the scenes.
Speed Optimization & Performance Tuning
Improve page load times and overall website responsiveness by optimizing images, caching, and server settings — delivering a faster, smoother experience for every visitor.
Basic SEO Optimization Support
Implement essential SEO improvements like metadata updates, alt text for images, sitemap creation, and Google Analytics setup — helping your clients rank better without additional overhead.
Content Management & Revisions
Effortlessly update or replace website content such as staff bios, contact details, and service descriptions — provided you supply the final text.
Blog Post Publishing & Formatting
Seamlessly publish new blog articles on your WordPress website, including image uploads and text formatting, using the content you provide.
Plus Custom Services Tailored to Your Clients
From minor tweaks to critical fixes, our WordPress maintenance service adapts to whatever your clients require — all delivered under your trusted brand.
Elementor, Bricks, WPBakery, ACF, PHP, and more — we cover the full WordPress ecosystem. Whether using visual builders or custom-coded solutions, our WordPress maintenance plans handle it all.
Ready to Launch White Label WordPress Maintenance?
Let’s talk — we’ll handle the WordPress side so you can grow, sell, and scale without limits.
What Our Clients Say
They did excellent work and fixed several problems. TheCodePoint made several suggestions I implemented to make my website better. I WOULD STRONGLY ADVISE WORKING WITH THEM AS A COMPANY!!! They are one of the best I've ever worked with and I will definitely use them again!
Larry LevineLove working with TheCodePoint. They're helpful. Looking forward to working with them on new projects.
Ania McNamaraTheCodePoint is always there when I need them. We had a major website go offline during some plugin updates. They went beyond the call and helped us update the plugins as well. From there, we moved on to making updates to some other websites. TheCodePoint is very dependable.
Samuel Little
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