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WordPress Emergency Support
Fast, Reliable WordPress Help When You Need It Most
Calling us is always free — the $40 fee only applies if you request emergency support work.
Urgent WordPress Help: Common Issues We Fix
When your WordPress site goes down, breaks after an update, or gets hacked, you need reliable emergency WordPress help — and our WordPress emergency support team is ready to step in fast. Below are the most common urgent issues we handle — all for a flat $40, with no hidden fees and no long waits.
Hacked WordPress Websites
Website down or not loading
White screen of death / PHP errors
Broken design or layout issues
Plugin or theme conflicts
WooCommerce errors
Why Clients Trust Our Emergency WordPress Support
When your WordPress site breaks, gets hacked, or suddenly goes offline, you need urgent WordPress help you can trust. That’s exactly what we offer — emergency WordPress support that’s fast, secure, and handled by real experts. Below, see why we’re the right team to fix your site quickly and what’s included in every emergency fix.
Super-Fast Response
When you need urgent WordPress help, every minute matters. That’s why we jump in fast — most clients hear from us within 15 minutes.
Fixed, Transparent Pricing
Emergency WordPress support doesn’t have to be expensive or unclear. We offer one flat $40 fee — no hidden charges, no vague estimates. You're only billed after the work is done.
No Monthly Commitment
You don’t need a long-term contract or support plan. Just reach out when you need emergency help — simple as that.
100% Confidential and Secure
Your data and login info are handled with full security and care. Whether it’s a hacked site or plugin failure, we treat your site like our own.
Real WordPress Emergency Support Experts
All urgent WordPress support is handled in-house by experienced professionals. No freelancers, no handoffs — just reliable fixes by people who know WordPress inside and out.
Friendly, Clear Communication
We keep you updated throughout the fix and explain the issue in plain language — no jargon, no stress.
What’s Included (In Emergency Fix)
Full Diagnosis and Fix
We quickly identify the root cause of your WordPress emergency and resolve it — whether it’s a broken plugin, theme conflict, database error, or something deeper. You get fast, expert help when your WordPress site breaks unexpectedly.
Optional Backup Before Changes
If your site is accessible, we create a full backup before making any emergency changes — just in case a rollback is needed after the fix.
Post-Fix Report
You’ll receive a clear summary of what went wrong, what we did to fix it, and how we restored your site. This gives you full transparency and peace of mind.
Security Patching (If Needed)
If the issue was caused by a hack or security vulnerability, we patch it and apply the necessary hardening steps to keep your WordPress site protected going forward.
Advice on Preventing It Again
You’ll get expert tips, plugin suggestions, or security advice to avoid similar urgent WordPress issues in the future — simple and actionable steps you can take right away.
Frequently Asked Questions on Emergency WordPress Support
What qualifies as an emergency for website support?
An emergency support request usually means your WordPress site is down, hacked, or facing a critical issue — like broken e-commerce, forms not working, or login problems. If users can’t access your site, complete purchases, or interact with key features, it qualifies as a WordPress emergency and needs urgent expert support.
How quickly will I receive help?
We respond to most emergency WordPress support requests within 15 minutes during business hours. If your issue happens after hours, we still provide urgent support to restore your site as quickly as possible — because when your site is down or broken, every minute counts.
Can you fix my site if it’s been hacked or compromised?
Yes — if your WordPress site has been hacked or infected with malware, we provide full emergency support. We’ll clean up the malicious code, restore your site, and secure it against future attacks. After the fix, you’ll also receive expert recommendations to harden your site’s security and prevent similar issues in the future.
How do I get in touch for emergency support?
For emergency WordPress support, you can reach us immediately via:
- Email: hello@thecodepoint.com
- Phone: +1 (929) 521-6578
- Emergency contact form: Visit our contact page
For urgent WordPress help, email or phone are the fastest ways to get a response — especially during active business hours.
How much does emergency website support cost?
Emergency WordPress support is billed at a fixed price of $40 — no hidden fees, no hourly surprises. You’ll get an invoice within 5 days after the work is complete. We provide clear communication and only bill if you request and approve the emergency fix.
Do you guarantee that my website will be fixed?
While we can’t promise a fix in every scenario — especially if the issue is server-related or outside your control — we do everything possible to restore your WordPress site. Our team works quickly, communicates clearly, and aims to deliver a successful emergency fix in nearly all cases.
What should I provide when requesting support?
To help us deliver fast and accurate WordPress emergency support, please include the following:
- Your website URL
- A brief description of the issue
- Any error messages or unusual behavior you’ve noticed
- Screenshots or logs (if available) to help us diagnose faster
The more details you provide, the quicker we can troubleshoot and resolve the problem.
Can I get an estimate before you start working on my website?
Since our emergency WordPress support is offered at a fixed price of $40, no prior estimate is needed. After we complete the work, you’ll receive an invoice with payment due within 5 days. This straightforward pricing means no surprises or hidden costs.
Do you offer ongoing maintenance and support to prevent emergencies?
Yes! We provide ongoing WordPress maintenance and support services to keep your site secure, updated, and performing optimally. This includes regular software and plugin updates, security patches, and performance monitoring — all designed to prevent emergencies before they happen.
What if I’m not sure whether my issue is an emergency?
If you’re unsure whether your WordPress issue qualifies as an emergency, it’s always best to reach out for a quick evaluation. We’ll assess your situation promptly and let you know if urgent support is needed. Even if it’s not an emergency, we’re here to help you get it resolved as soon as possible.
What can I do if my website is down and I can’t contact you right away?
If your WordPress site is down and you can’t reach us immediately, try checking for common issues like hosting outages or plugin conflicts. If possible, deactivate any recently added plugins or themes that might be causing the problem. However, for professional emergency WordPress support and a full site restoration, please contact us as soon as you’re able — we’re ready to help get your site back online quickly.
We Work With All Major Platforms, Tools & Hosting Providers
From shared hosting to custom-built themes, we’ve solved problems across all major WordPress ecosystems.
Hosting Providers
We support all major hosting platforms
- SiteGround
- GoDaddy
- Bluehost
- Hostinger
- WP Engine
- Kinsta
- DreamHost
- A2 Hosting
- Namecheap
- Cloudways
Page Builders & Editors
Full support for popular visual editors
- Elementor
- Visual Composer
- Oxygen
- Bricks Builder
- Beaver Builder
- Gutenberg
- Divi
- Thrive Architect
All Popular Stacks
Experts in advanced WordPress stacks
- React-based frontends
- Custom PHP builds
- jQuery-based setups
- Headless WordPress
- ACF (Advanced Custom Fields)
- WooCommerce
- REST API integrations
- Multisite setups
Control Panels & Server Tech
Full support for server environments and control panels
- cPanel
- Plesk
- NGINX / Apache
- Cloudflare
- LiteSpeed
Real-World WordPress Emergencies We’ve Fixed
Real WordPress Emergency Support Cases We’ve Resolved
Hacked WordPress Website Redirecting to Spam
A client’s website was redirecting all visitors to a suspicious third-party domain. We scanned the site, found the injected malware inside plugin files and the database, cleaned everything out, and submitted the site to Google for reindexing. We also secured the site to prevent future attacks.
White Screen of Death After Plugin Update
One plugin update completely crashed the site, leaving only a blank white screen. We accessed the site via FTP, disabled all plugins, found the faulty one, and restored everything without losing content or design.
SSL Redirect Loop
After installing an SSL certificate, the website entered an infinite redirect loop. We fixed the HTTPS settings, updated .htaccess rules, corrected mixed content issues, and got the site fully secured and functional.
403 Forbidden Error Blocking Admin Login
An automated security plugin locked out the admin and started showing 403 errors to all users. We regained access through the server file system, adjusted permissions, and properly configured the firewall rules.
WooCommerce Checkout Not Working
A major issue where customers couldn’t complete purchases. A payment gateway plugin update had caused a JavaScript error. We fixed the script, tested checkout flows, and made sure revenue wasn’t lost.
Broken Permalinks After Plugin Install
All internal links started returning 404s. We flushed rewrite rules and fixed a plugin conflict that was overriding the permalink structure.
WordPress Site Extremely Slow
The site was taking over 10 seconds to load. We removed unnecessary plugins, optimized images, added caching, and reconfigured the server — reducing load times to under 2 seconds.
Locked Out of WordPress Admin Area
Client lost all access to their admin dashboard, and password reset emails weren't working. We manually created a new admin user through phpMyAdmin and secured email sending for future recovery.
Error Establishing a Database Connection
This critical error was caused by a broken database after a server crash. We reconnected the database, repaired corrupt tables, and restored full functionality in under an hour.
Stuck in “Scheduled Maintenance” Mode
After a failed plugin update, the site was stuck showing the “Briefly unavailable for scheduled maintenance” message. We removed the .maintenance file, completed the update manually, and brought the site back online.
Layout Broken After Theme Update
An auto-update to the site’s theme caused major layout issues — missing sections, distorted design, broken buttons. We restored the last stable version and fixed the conflicts without rolling back the entire update.
Malware Detected by Google Safe Browsing
A visitor warning appeared in Chrome saying the site was dangerous. Our WordPress Emergency Support team scanned all files, removed malware, and submitted a clean version for Google’s review. The warning was gone in 24 hours.
Contact Form Not Sending Emails
Leads were being lost due to email delivery issues. We installed SMTP, authenticated the domain properly, and ran successful tests to ensure reliable form submissions moving forward.
JavaScript Broken Across Homepage
Animations, sliders, and mobile menus weren’t working. A theme update broke the JS order. We debugged the scripts, fixed conflicts, and made the site smooth again.
Memory Exhausted Error
A plugin was using too much memory and causing a fatal PHP error. We increased the memory limit via wp-config.php and disabled the problematic feature in the plugin settings.
Bombarded by Comment Spam
A flood of spam comments was overwhelming the blog. With targeted WordPress Emergency Support, we cleaned it up, implemented CAPTCHA, set up moderation tools, and deployed a firewall to block malicious bots.
Menus & Pages Missing After Site Migration
A client migrated hosts and lost menus and internal links. We restructured permalinks, re-registered menus, and ensured nothing was lost in the move.
WordPress Core Update Failed
Halfway through a core update, the site crashed. We reinstalled WordPress manually and confirmed all plugins, themes, and content were intact.
Too Many Post Revisions Slowing Site
The database had 20,000+ post revisions bloating it. We cleaned up old revisions and optimized the database to speed things up significantly.
Fatal Error After PHP Upgrade
After upgrading to PHP 8.x, a plugin caused a fatal error. We reverted PHP, patched the plugin, and upgraded safely again after resolving the conflict.
WordPress Site Infected with Malware
Thousands of fake pages were created, hurting SEO. With WordPress Emergency Support, we removed malicious scripts, cleaned the sitemap, blocked bot accounts, and hardened site security to prevent future infections.
Broken File Uploads in Media Library
The “Add Media” button stopped working. A JavaScript conflict with a new plugin caused the issue. We fixed the script order and restored media functionality.
SSL Certificate Installed But Still Showing “Not Secure”
SSL was active but browsers still showed the site as insecure. We fixed mixed content warnings and forced HTTPS across the site.
Locations We Serve
Additional 24/7 Emergency WordPress Coverage
From shared hosting to custom-built themes, we’ve solved problems across all major WordPress ecosystems.
White-Label WordPress Emergency Support
Managing multiple client sites? With our white-label solution, you can offer 24/7 emergency WordPress support under your own brand — we handle the work. Learn more on White Label Maintenance
Expert Hosting Issues Support for WordPress Sites
Site downtime or critical errors are often caused by server or hosting provider problems. When this happens, our team will proactively liaise with your hosting provider’s support to diagnose and resolve the issue quickly — ensuring your WordPress site is back online with minimal disruption.
No Site Count Limits — We Scale With You
Whether you're running a single WordPress site or managing a network of hundreds, our emergency support scales to fit your needs. From solo creators to large agencies, we deliver fast, 24/7 response to critical WordPress issues — including site outages, errors, or broken functionality.Need urgent help with your site? Our one-time emergency support is available whenever you need it — no subscription required. For those who prefer ongoing protection, our care plans offer priority emergency response, instant backup restorals, and continuous monitoring with unlimited site coverage.
No Site Count Limits — We Scale With You
If your site goes down, our emergency support goes beyond just restoring it. We continuously monitor your WordPress site to identify potential issues early and help prevent downtime before it occurs. With proactive monitoring and rapid response, we ensure your site stays online and performs smoothly around the clock.
What Our Clients Say
They did excellent work and fixed several problems. TheCodePoint made several suggestions I implemented to make my website better. I WOULD STRONGLY ADVISE WORKING WITH THEM AS A COMPANY!!! They are one of the best I've ever worked with and I will definitely use them again!
Larry LevineLove working with TheCodePoint. They're helpful. Looking forward to working with them on new projects.
Ania McNamaraTheCodePoint is always there when I need them. We had a major website go offline during some plugin updates. They went beyond the call and helped us update the plugins as well. From there, we moved on to making updates to some other websites. TheCodePoint is very dependable.
Samuel LittleGet in Touch for Immediate WordPress Emergency Support
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